Privacy Policy

1. Who we are

voxlyvision.com (the "website") is run by Dolphin Haley LTD, trading as Voxly Vision ("we", "us", "our"), a company registered in England and Wales under company number 08396885, with its registered office at Boundary House, Cricketfield Road, Uxbridge, Middlesex, UB8 1QG. We are the controller of the personal data described in this policy.

If you have any questions about this policy or how we use your data, email freshthinking@voxlydigital.com.

2. What this policy covers

This policy covers personal data we collect when you visit the website, fill in our contact form or email us. It does not cover the Voxly Vision product (the web app, Chrome extension, Slack and Microsoft Teams apps, MCP server and API). If your organisation becomes a customer, the data processed through the product is covered by your customer agreement and its data processing terms.

3. What we collect and where it comes from

When you contact us. If you use the contact form, we collect your first and last name, work email address and your message, whether you ticked the box to receive marketing emails, and the page you sent it from and the date and time. If you email us directly, we receive your email address, name and whatever you choose to include.

When you apply for a job. Our Hiring page asks applicants to email us. We receive whatever you send, usually your CV, contact details and work history.

When you browse. We use Google Analytics to understand how the website is used. It collects information such as the pages you visit, how long you stay, how you scroll and click, files you download, the site that referred you, your device and browser type, and your approximate location (city or region level). It links this to a randomly generated identifier stored in a cookie. Google Analytics does not store your IP address. You can switch analytics off at any time on our Cookie Policy page.

Security and delivery. The website is hosted by Webflow and delivered through Cloudflare. Like any web server, they process your IP address and technical details of your request to deliver pages and protect the site from attacks and bots. The contact form uses Cloudflare Turnstile, which checks signals from your browser to tell people from bots.

We don't ask for, and you should not send us, sensitive information such as health data or details of criminal convictions.

4. How we use it and our legal basis

• Replying to your enquiry, arranging a demo and following up about it. Legal basis: our legitimate interests in responding to people who contact us, or taking steps at your request before entering into a contract.
• Sending you relevant updates about Voxly Vision at the email address you gave us, if you ticked the box on our contact form to receive them. Legal basis: consent. You can withdraw it at any time using the unsubscribe link in every email, or by replying and asking us to stop.
• Considering job applications. Legal basis: taking steps at your request before entering into a contract, and our legitimate interests in recruiting.
• Understanding how the website is used so we can improve it. Legal basis: legitimate interests. We use these statistics in aggregate and do not use them to profile you or target advertising at you.
• Keeping the website secure and preventing spam and abuse. Legal basis: legitimate interests.
• Meeting legal obligations and establishing or defending legal claims. Legal basis: legal obligation and legitimate interests.

Where we rely on legitimate interests, we have weighed them against your rights and expectations. You can ask us for more detail.

5. Who we share it with

We don't sell your personal data. We share it only with service providers who process it on our behalf and under contract:

• Google (Google Workspace for email and the spreadsheet where contact form enquiries are logged, and Google Analytics);
• Webflow, which hosts the website;
• Cloudflare, which delivers and protects the website and runs Turnstile on the contact form.

Within Dolphin Haley LTD, enquiries may be handled by the team that also works on our other brands, such as Voxly Digital. We may also share data with professional advisers, with a buyer if our business is sold, or with authorities where the law requires it.

6. International transfers

Some of our providers process data outside the UK, including in the United States. Where they do, we rely on the UK government's adequacy regulations (including the UK-US data bridge for certified companies) or the UK International Data Transfer Addendum to the EU standard contractual clauses, so your data stays protected to UK standards.

7. How long we keep it

• Enquiries and related emails: up to 24 months after our last contact, unless you become a customer, in which case your customer agreement applies.
• Job applications: up to 6 months after the role is filled, unless you agree to us keeping your details for future roles.
• Google Analytics data: no more than 14 months.
• Security logs held by Cloudflare and Webflow: for the short periods set by those providers.

8. Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you;
• ask us to correct data that is wrong or incomplete;
• ask us to delete your data;
• ask us to restrict how we use it;
• object to our use of it, including an absolute right to object to direct marketing;
• ask us to transfer data you gave us to another organisation, where that applies.

To use any of these rights, email freshthinking@voxlydigital.com. It's free, and we'll reply within one month. We may need to confirm your identity first.

If you're unhappy with how we've handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

9. Security

Dolphin Haley LTD is ISO 27001 and Cyber Essentials certified. We limit access to personal data to people who need it, and our providers are bound by contract to keep it secure. You can see more in our Trust Center.

10. Children

The website is for businesses and professionals. It is not aimed at children, and we don't knowingly collect data from anyone under 18.

11. Changes to this policy

We'll update this policy if what we collect or how we use it changes. The date at the top shows when it last changed.

12. Contact us

Email freshthinking@voxlydigital.com or write to Dolphin Haley LTD, 8 Hermitage Street, London W2 1BE.